🌊 About Our Products

What types of swimwear do you offer?
We celebrate every body type and style preference with our inclusive collections:
  • Bikinis (both individual pieces and mix-match sets)
  • One-piece swimsuits
  • Plus-size swimwear
  • Resort swimwear
  • Individual swimsuit tops and bottoms
  • Swimsuit cover-ups
Do you offer swimwear for all body types?
Absolutely! We’re committed to creating swimwear that makes every woman feel seen and celebrated. Our collections are carefully crafted to fit various body types, including our dedicated plus-size swimwear line and mix-match options for perfect customization.
What’s your quality assurance process?
Each piece undergoes careful inspection before shipping. Our team prepares your swimwear with the same attention to detail that goes into designing each piece, ensuring every item meets our quality standards.

📦 Shipping & Delivery

What are your shipping options?
We offer two convenient shipping methods:
  • Standard Shipping – $12.95
    Delivery: 10-15 business days after dispatch
    Carriers: DHL or FedEx with reliable tracking
  • Free Shipping
    Delivery: 15-25 business days after dispatch
    Carrier: EMS
    Minimum Order: $50+
How long does order processing take?
All orders require 1-2 business days for processing before shipping. During this time, we carefully prepare your swimwear to ensure it meets our quality standards.
Do you ship worldwide?
Yes! We ship globally to bring our trend-forward swimwear to confident women everywhere. However, please note that delivery to some Asian countries and remote locations may not be available due to carrier restrictions.
Will I receive tracking information?
Yes, you’ll receive tracking information once your order ships, allowing you to follow your swimwear’s journey to your doorstep.
Why might my delivery be delayed?
Delivery times are estimates and may vary due to customs processing, weather conditions, or other factors beyond our control. Our carrier partners work diligently to ensure prompt delivery.

💳 Payments & Orders

What payment methods do you accept?
To make your shopping experience smooth, we accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
Is there a minimum order amount for free shipping?
Yes, we offer free shipping on orders of $50 or more. This allows you to create the perfect mix-and-match combination or treat yourself to that stunning one-piece you’ve been eyeing!
Can I modify or cancel my order?
Order modifications or cancellations are only possible within the first 24 hours of placing your order, before processing begins. Please contact us immediately if you need to make changes.

🔄 Returns & Exchanges

What is your return policy?
We want you to love your swimwear! You may return items within 15 days of receiving your order. Items must be unworn, with original tags attached, and in original packaging.
How do I initiate a return?
Please contact our customer service team at [email protected] with your order number and reason for return. We’ll guide you through the process and provide return instructions.
Are there any non-returnable items?
For hygiene reasons, swimwear must be returned with original hygiene liners intact and unworn. Final sale items will be clearly marked as non-returnable.
How long do refunds take to process?
Once we receive your return, refunds are typically processed within 5-7 business days. The timing of the refund appearing in your account depends on your payment provider.

👤 Account & Customer Service

How can I contact customer service?
Our dedicated team is here to help! Reach us at:
Email: [email protected]
We typically respond within 24-48 hours during business days.
Do I need an account to shop?
While you can checkout as a guest, creating an account allows you to:
  • Track your orders easily
  • Save your favorite items
  • Faster checkout experience
  • Access order history
I forgot my password – what should I do?
Use the “Forgot Password” feature on the login page. We’ll send password reset instructions to your registered email address.

🌎 International Orders

Are there any restrictions for international shipping?
While we ship worldwide, delivery to some Asian countries and remote locations may not be available due to carrier restrictions. During checkout, our system will automatically verify if we can deliver to your location.
Will I have to pay customs or import duties?
International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in your order total and are collected by local authorities upon arrival.
What if my country isn’t listed at checkout?
If your country isn’t available for shipping, it’s likely due to current carrier restrictions in your region. We’re continuously working to expand our global reach, so check back periodically for updates.

Ready to make waves with swimwear that fits your life, your style, and your spirit? Explore our collections today and experience the Yandy difference from browsing to delivery!